Privacy Policy

Effective Date: 2 May 2024

Introduction

Welcome to flowersbear.com, operated by Mitilinas LZ-LLC. We are committed to protecting the privacy and security of our customers. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website. We adhere to the General Data Protection Regulation (GDPR) standards.

Data Collection

1. Personal Data: We collect personal data when you make a purchase, create an account, or contact us. This includes your name, email address, shipping address, payment information, and any other information you provide.

2. Usage Data: We collect data on how our website is accessed and used. This includes your computer's Internet Protocol (IP) address, browser type, browser version, the pages of our website that you visit, the time and date of your visit, the time spent on those pages, unique device identifiers and other diagnostic data.

Data Usage

We use the collected data for various purposes:

  • To provide and maintain our Service
  • To notify you about changes to our Service
  • To allow you to participate in interactive features of our Service when you choose to do so
  • To provide customer support
  • To gather analysis or valuable information so that we can improve our Service
  • To monitor the usage of our Service
  • To detect, prevent and address technical issues

Data Storage

Your data is securely stored on servers located in US. We take all reasonable steps to protect your personal data from unauthorized access, use, or disclosure.

Data Sharing

Our store works with external companies that assist us in providing the best service to our customers. These third parties also use some of the personal details you provide. We strictly limit the data they can access to only what is necessary for them to fulfill their obligations.

  • Payment Services: Use your credit card number, your name, and surname to verify and process your payments for our products.
  • Manufacturers and Stock Keepers: Use the data of your order contents to assemble the necessary package for you.
  • Postal Services: Use your first name, last name, and physical address to arrange the product delivery for you.
  • Mass Mailing Services: Use your email address to send you emails, provided you have subscribed to them.
  • Currency conversion: Use your IP address, in order to determine your location for the purpose of currency conversion. Use of a session cookie in your browser (a temporary cookie which gets automatically removed when you close your browser). We do this in order for the selected currency to remain selected and consistent when browsing our website so that the prices can convert to your local currency.

We take your privacy seriously and ensure that these third parties adhere to similar standards of data protection as we do. Your personal information will not be used for any other purpose than what is necessary to offer our services to you.

Security Measures

We implement a variety of security measures to maintain the safety of your personal information. Our website is scanned on a regular basis for security holes and known vulnerabilities to make your visit to our site as safe as possible.

User Rights

Under GDPR, you have the following rights:

  • The right to access, update or delete the information we have on you.
  • The right of rectification.
  • The right to object.
  • The right of restriction.
  • The right to data portability
  • The right to withdraw consent

Exercising Your Rights

To exercise these rights, please contact us via our contact form.

Contact Information

If you have any questions or concerns regarding this Privacy Policy, please contact us via our Contact Us page.

Changes to This Privacy Policy

We reserve the right to update or change our Privacy Policy at any time and you should check this Privacy Policy periodically. Your continued use of the Service after we post any modifications to the Privacy Policy on this page will constitute your acknowledgment of the modifications and your consent to abide and be bound by the modified Privacy Policy.